Terms & Conditions

Last Updated: 23/11/2025

Welcome to LuxiKart.com (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our website LuxiKart.com, our products, and any related services offered by us. By accessing, browsing, or purchasing from LuxiKart.com, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

LuxiKart.com specializes in Home and Garden products, including furniture, home décor, gardening tools, and kitchen gadgets. The website is owned and operated by:

Business Contact Email: luxikart8@gmail.com
Address: Fatapur, Uluberia, Howrah, West Bengal – 711315
Contact Number: 7439502326

Please read these Terms carefully before using our platform.

1. Acceptance of Terms

By accessing LuxiKart.com, creating an account, or purchasing any product, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. If you are under 18, you may only use the website under the supervision of a parent or legal guardian.

Your continued use of the site constitutes your acceptance of these Terms, including any future modifications we may make.

2. Changes to Terms

We reserve the right to modify, update, or replace these Terms at any time without prior notice. Any changes will be effective immediately once posted on the website. You are responsible for reviewing the Terms regularly. Continued use of the site after changes means you accept the updated Terms.

3. Use of the Website

You agree to use LuxiKart.com only for lawful, personal, and non-commercial purposes unless explicitly permitted by us.

You agree NOT to:

  • Engage in fraudulent, abusive, or illegal activities

  • Attempt to manipulate the pricing or functionality of the site

  • Copy, reproduce, or distribute any content without permission

  • Upload harmful files such as viruses or malware

  • Attempt to gain unauthorized access to our servers or systems

Violation of any of these terms may lead to immediate termination of your access.

4. Account Registration

To make purchases or access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activities under your account

If we suspect any unauthorized or fraudulent account activity, we reserve the right to suspend or delete the account without notice.

5. Product Information

We strive to ensure that all product details—such as images, descriptions, pricing, and availability—are accurate. However:

  • Colors may appear slightly different due to screen variations

  • Product measurements may vary slightly

  • Prices are subject to change without notice

  • Stock availability is not guaranteed

LuxiKart.com is not liable for typographical errors, pricing mistakes, or inaccuracies in product descriptions.

6. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR). We reserve the right to adjust prices at any time without prior notice.

We accept various payment methods, including:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Wallet Payments

  • Cash on Delivery (where available)

You agree to provide accurate payment information and authorize us to charge the full amount for your order.

Fraudulent transactions may result in order cancellation, account suspension, and legal action.

7. Order Acceptance & Cancellation

After placing an order, you will receive an acknowledgment email. This confirmation does not guarantee order acceptance. We reserve the right to cancel or refuse an order for reasons including:

  • Product unavailability

  • Incorrect pricing

  • Payment verification issues

  • Suspicious or fraudulent activity

If an order is canceled after payment, a refund will be initiated as per our refund policy.

Customers may request cancellation within 2–3 hours of placing the order, provided the order has not yet been processed or shipped.

8. Shipping & Delivery

LuxiKart.com delivers products across India. Delivery times may vary depending on the product type, availability, and customer location.

Typical delivery timelines range between 5–10 business days.

We are not responsible for delays caused by:

  • Courier inefficiencies

  • Weather conditions

  • Political disruptions

  • Incorrect shipping addresses provided by the customer

In such cases, customers must cooperate with courier partners for updated tracking and resolution.

9. Return & Replacement Policy

Our return policy aims to ensure fairness and transparency. Returns or replacements may be accepted only if:

  • The product is damaged on arrival

  • The wrong product was delivered

  • The product is defective or not working

To request a return:

  1. Contact us within 48 hours of delivery

  2. Provide photos/video proof of the issue

  3. Ensure the product is unused, with original packaging intact

Items not eligible for return include:

  • Used or damaged items

  • Items without original packaging

  • Clearance or final sale items

  • Products damaged due to customer mishandling

We reserve the right to inspect and approve/disapprove return requests.

10. Refund Policy

Refunds are processed only after the returned product passes quality inspection.

Refund methods:

  • Prepaid orders → refund to original payment method

  • COD orders → refund via bank transfer or UPI

Refund processing time may take 5–10 business days after approval.

We may deduct certain charges (such as shipping or handling fees) where applicable.

11. Intellectual Property Rights

All content on LuxiKart.com, including:

  • Logos

  • Text

  • Graphics

  • Product images

  • Website design

  • Trademarks

  • Icons

  • Videos

is the sole property of LuxiKart.com or its licensors. You agree not to copy, reproduce, or distribute any content without written consent.

Unauthorized use of our content may lead to legal action.

12. User-Generated Content

If you submit reviews, comments, photos, or suggestions, you grant LuxiKart.com a:

  • Royalty-free

  • Perpetual

  • Irrevocable

  • Worldwide

  • Non-exclusive license

to use, reproduce, modify, publish, and distribute such content for marketing or promotional purposes.

You agree that your content will not:

  • Contain offensive or defamatory material

  • Infringe on third-party rights

  • Mislead other customers

  • Promote violence, discrimination, or illegal acts

We reserve the right to remove inappropriate content.

13. Third-Party Links

LuxiKart.com may contain links to third-party websites. These websites are not controlled by us, and we are not responsible for:

  • Their content

  • Their privacy policies

  • Their terms and conditions

  • Any harm caused by using them

Accessing third-party sites is at your own risk.

14. Limitation of Liability

To the fullest extent permitted by law, LuxiKart.com is not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or business

  • Damage caused by misuse or mishandling of products

  • Delays or non-delivery due to external factors

  • Typographical or pricing errors

Our total liability shall not exceed the amount paid for the product purchased.

15. Indemnification

You agree to indemnify and hold LuxiKart.com, its employees, partners, and affiliates harmless from any claims, damages, losses, or expenses arising from:

  • Your misuse of the website

  • Your breach of these Terms

  • Violation of any law

  • Infringement of third-party rights

16. Privacy & Data Protection

We respect your privacy. Your personal information is handled as per our Privacy Policy, which explains how your data is collected, used, and protected.

By using our website, you consent to the use of your data as described in the Privacy Policy.

17. Prohibited Activities

You are prohibited from:

  • Providing false information

  • Impersonating others

  • Attempting to hack the website

  • Circumventing security measures

  • Using bots or automated systems to access the site

We may block or ban users who violate these rules.

18. Termination of Access

We may suspend or terminate your access to LuxiKart.com without notice if:

  • You breach any Term

  • Fraudulent activity is detected

  • You misuse the platform

Upon termination, you must cease using the website immediately.

19. Governing Law

These Terms are governed by and interpreted according to the laws of India. Any disputes shall be resolved exclusively in the courts located in Howrah, West Bengal.

20. Contact Information

For any queries, concerns, or support, contact us at:

LuxiKart.com
Email: luxikart8@gmail.com
Address: Fatapur, Uluberia, Howrah, West Bengal – 711315
Phone: 7439502326